Frequently Asked Questions
What is Escape Hour House?
Escape Hour House consists of three "escape" rooms. Each room has its own theme and a challenge to solve that that requires clue finding, puzzle solving, code cracking, innovative thinking and teamwork to solve the room before time is up. Currently the rooms in Hour House are designed for groups of 2-10.
How long does each game take?
You should plan on an 80 minute experience from start to finish. This includes time for instructions, 60 minutes of game play in the escape room, and a post-game download of feedback from you!
When should I arrive?
It is important that you arrive for your game at least 10 minutes before your scheduled time.
To ensure an enjoyable experience, please don't be late!
How much does it cost?
Each escape room experience is $25 per person.
How old do you have to be to play?
Hour House games are designed for ages 15 and up. Every three children under the age of 15 must be accompanied by a paying adult.
Do you combine groups to reach a room max?
Yes. In order to make available the most opportunity to experience our escape rooms we will combine groups up to the listed maximum number of participants. If you would rather play just with your group we have also made available the option to reserve the entire room.
How do I book an entire (private) room?
To book an entire room you will need to purchase the maximum capacity (8) for that specific game room.
How do I pay?
All games are paid online at the time of booking.
Do you offer refunds?
All of our games are non-refundable. However, we can reschedule your game if you contact us at least 24 hours prior to your game start time.
What type of groups should visit Escape Hour House?
Hour House is perfect for date nights, group activities, team building with work groups, or just a fun night out with friends. Game play is best suited for ages 15+.
Can we bring food or drink into the games?
We ask that no food or drink is taken into the game rooms. Alcohol is strictly prohibited on our premises.
Can we take photos in the rooms? Please NO PHOTOGRAHY in the rooms.